Dave Daoust <daved@rejuvinet.com> Wed, Aug 11, 2004 at 4:32PM
To:
virgil@newave.net
Cc:
compaint-response@paypal.com
RE: PayPal Case ID: PP-045-234-801
Virgil,
Far be it from me to email a client like this but I am confused with your
so-called "Buyer Complaint" with PayPal... As quoted in the complaint:
Buyer's Comments:
On July 23 2004 I have contacted the seller
daved@rejuvinet.com to
purchase a CD-rom of web-site graphics and designs for the amount of $550.
The seller agreed to accept a $275 downpayment and accept the rest upon my
receiving of the CD of website designs and templates. After failing to
deliver as promised, I am now unable to contact the seller and his website
is no longer operational. This was apparently a scam and I would like for
PayPal to refund me the $275 according to the terms of the PayPal buyer
protection policy. Sincerely, Virgil Vaduva PlanetPreterist.com
Date of Complaint:
Aug. 10, 2004
This complaint you rendered is full of inaccuracies.
First off, never was it mentioned that you would be getting a "CD-ROM" of
the work.
Second, you were notified at the beginning of the development that it would
take between 10-14 business days. You had asked for a refund on the 13th
day.
Third, you had only provided your choice of template to convert and modify
on the 26th of July, cutting 3 days out of the projected time frame to begin
with.
Fourth, despite informing you that your project would have been delivered
within 24 hours of our last contact, which was the 8th of August, you chose
to cancel the project, after I took on the expense of purchasing the
template you wanted to have converted.
Fifth, a global cache that hadn't resolved my domain name for a period of
about 6 hours does not render my site inoperational, and turn my company
into a "scam", as you so eloquently put it.
Your claim contains false statements, and I intend to bring these statements
and my supporting information to the PayPal investigators. In fact, a copy
of this message is being copied to them. Until learning of this inaccurate
dispute claim, I was more than willing to honor your request for a refund,
despite having spent the money on the template you wanted converted on your
behalf. But the lies and accusations in this complaint, which have no
fundamental bearing whatsoever, has caused me to revise my view on the
refund.
I will indeed send you a refund, however I will deduct the cost of the
template I purchased on your behalf and any fees associated with this
development.
And you will find that my site is completely operational, and that I am
*not* running a scam. A six hour period where a domain name is not
recognized in a global cache is completely out of my hands, and does not
make me or my company anything close to a scam. I resent the implication.
Dave Daoust, Owner
RejuviNET Marketing Network
[Quoted text hidden]
Virgil Vaduva <vvaduva@gmail.com> Wed, Aug 11, 2004 at 4:41PM
To: Dave Daoust <daved@rejuvinet.com>
Cc:
virgil@newave.net,
compaint-response@paypal.com
Dave,
Unfortunately, I have yet to see any products delivered as agreed for
the downpayment. I request the entire amount of $275 be refunded to
me. Should you or PayPal refuse to remedy this problem, I will be
forced to sue PayPal in small-claims court for failure to warn users
about your repeated failures to deliver products to buyers. I have
run across at least 2 (two) more people scammed by you, who filed
previous complaints with PayPal, people who never received any
products from you:
http://www.geoaffiliates.com/rejuvinet-dave-daoust template bought from rejuvinet
This seems to be a pattern with you.
Please refund my money..
Sincerely,
Virgil Vaduva
On Wed, 11 Aug 2004 16:32:50 -0400, Dave Daoust <daved@rejuvinet.com> wrote:
> RE: PayPal Case ID: PP-045-234-801
[Quoted text hidden]
Dave Daoust <daved@rejuvinet.com> Wed, Aug 11, 2004 at 5:11PM
To:
virgil@newave.net
You have yet to see anything delivered because YOU CANCELLED THE PROJECT.
You were told that it would have been delivered within 24 hours and YOU
CANCELLED, not ME.
I suggest you have your facts straight when you accuse me of being a scam,
Virgil. You are walking a thin line when it comes to defamation of
charatcer. I have every piece of email sent to/from you which I will gladly
post proving my point.
With more than 200 clients a month, there are bound to be one or two that
try to run the same angle as you do - it's expected in this business. No
matter what I go through, I always work as hard as I can to deliver - one or
two people who pull what you do out of more than 200 clients a month do not
make me out to be a scam.
----- Original Message -----
From: "Virgil Vaduva" <vvaduva@gmail.com>
To: "Dave Daoust" <daved@rejuvinet.com>
Cc: <virgil@newave.net>; <compaint-response@paypal.com>
Sent: Wednesday, August 11, 2004 4:41 PM
Subject: Re: Truthvoice.com website
> Dave,
>
> Unfortunately, I have yet to see any products delivered as agreed for
[Quoted text hidden]
Virgil Vaduva <vvaduva@gmail.com> Wed, Aug 11, 2004 at 5:53PM
To: Dave Daoust <daved@rejuvinet.com>
Dave,
Please refund me my money, that's all I am interested in.
Thanks,
Virgil Vaduva
On Wed, 11 Aug 2004 17:11:34 -0400, Dave Daoust <daved@rejuvinet.com> wrote:
> You have yet to see anything delivered because YOU CANCELLED THE PROJECT.
[Quoted text hidden]
Dave Daoust <daved@rejuvinet.com> Wed, Aug 11, 2004 at 6:57PM
To:
virgil@newave.net
Virgil, it seems that you are more than just interested in a refund - you
are interested in trying to smear me publicly for a project that you
cancelled.
Without fact or direct knowledge, you accused me publicly of being a scam
and a fraud and did so after I said that I *would* give a refund, despite
being out of pocket for the cost of the template you wanted converted.
You claimed I refused to reply to your emails, which were pure crap, and
claimed I'd gone out of business when all that happened was a 6 hour lag in
a global cache causing my domain to be unrecognized.
You caused a great deal of unncessary problems, especially when I had told
you explicitly that your project was to be completed the very next day.
Your public smear campaign is costing me time and money - something that
could have been avoided if you just took the time to get the FACTS on what
had happened.
Funds needed to refund you have been frozen by PayPal to "investigate" your
so-called claim - a claim that is full of false information. Until that
claim is cancelled, or the investigation is completed, I cannot send you
your refund. Your actions have caused more problems than it had to be. Any
delay in receiving your refund now is caused by your actions, not mine.
[Quoted text hidden]
Virgil Vaduva <vvaduva@gmail.com> Wed, Aug 11, 2004 at 8:49PM
To: Dave Daoust <daved@rejuvinet.com>
I am not interested in smearing anyone - I am simply presenting facts,
and the facts are that I believe that you never intended to deliver on
the project. You are now saying that if I gave you another day, you
would have finished the project. Are you telling me that in another
day, you would have installed Mambo, the new template, and ported all
my SQL databases, users and 2,000 articles and forums to Mambo? I
find that really hard to believe...I am a technical person too, I am
no dummy, so come on, don't try to lie to me again please. The only
reason I was willing to pay you to do this to begin with was that I
don't have the time to do it myself...
I hope that PayPal freezing your funds will make you reassess how you
treat your customers in the future. My complaint is valid, and I warn
you again...if PayPal does not take my money out of your account and
return it to me, I will sue the in small claims, which means that they
will end up banning you from doing business on their network. Either
way, you will not get away with taking my money....and that is all I
want..a refund and this thing behind me.
- virgil
On Wed, 11 Aug 2004 18:57:48 -0400, Dave Daoust <daved@rejuvinet.com> wrote:
> Virgil, it seems that you are more than just interested in a refund - you
[Quoted text hidden]
Dave Daoust <daved@rejuvinet.com> Wed, Aug 11, 2004 at 9:09PM
To:
virgil@newave.net
What you are missing, Virgil is that I *agreed* to give you your refund
back. I told you straight out on a Sunday night that if having the refund
was so important I would arrange for funds to be moved into my PayPal
account and that you would have it returned to you within 24-48 hours.
YOU jumped the gun on this, not me. I have a conversion script that takes
Nuke data and converts it to Mambo format. I also have one for Invision
Power baord and I've been working on one for vBulletin as well.
I never once "lied" to you. Where you get that idea is beyond me.
Having PayPal freeze my account won't get you your refund any quicker - by
launching this invalid complaint (it is invalid since a> the alloted time
had not yet passed, and b> there never was a mention of having anything on
CD, and c> I had always been in contact with you, contrary to your claim
that I avoided you) it will take longer. PayPal takes up to 30 days to
complete an investigation - the way you went about things only guaranteed a
longer wait period.
Had you bothered to gather the facts before launching your little hissy fit,
you would have had your refund by now.
[Quoted text hidden]
Scam update - Stay away from Rejuvinet! 
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